Customers can now book travel assistance on virgin trains. Avanti west coast the new intercity west coast partnership have taken over the west coast franchise from virgin trains. Booking online with lner is just the ticket for big savings on rail travel across the uk. Avanti west coast buy cheap avanti train tickets trainline. Both let you skip the queues at the ticket machine and breeze straight through the gates using your phone. As featured by the gadget show a famous british tv series which focuses on consumer technology. Fed up of sneaky hidden booking fees and awkward apps. As of 8 th december 2019, avanti west coast the new intercity west. Our telephone directory is updated every day with information from all of the uk telephone operators like kcom, virgin, bskyb, talk talk group etc. Mobile tickets will get sent directly to your trainline app and etickets can be opened on your phone as a pdf. Jul 05, 2019 virgin trains is introducing new technology to improve customer service during times of disruption on the rails. You can easily discover realtime train information for all stations across britain. Buy now and save, with no booking fees and nectar points to collect.
You can get in touch with us by any one of the methods below. Avanti west coast runs frequent, fast and comfortable train services from london euston to birmingham, manchester, liverpool, chester and north wales, the lake district, carlisle and glasgow. They make train travel something to actually look forward to. Buy tickets with paypal, applepay, visa, amex and all international credit cards. This is not the first time that virgin trains have not offered any service in first class when ive travelled on the weekend and i suspect the staff shortage excuse is just that an excuse. Feb 26, 2019 a train company has launched a new service enabling disabled passengers to book travel assistance using voice commands. The west coast franchise is no longer operated by virgin trains.
At euston there are also showers and mobile phone charging points. Virgin trains now avanti book cheap tickets trainline. One 1 free roundtrip in our smart business class is available for redemption via email link. Our evolution into virgin trains is taking us further than ever beforewith a groundbreaking ceremony commencing construction to. Yes, id love to receive details on all your reveals and secrets. Virgin trains new development in collaboration with amazon has resulted in customers being able to book journeycare via alexaenabled devices, including the amazon echo. Visit the new avanti west coast site and find the best deals on train tickets. Virgin trains operate an exclusive travel club offering a number of special privileges and benefits. Virgin trains customers can request help getting on and off trains and. Virgin train uk has released their tickets app in windows phone marketplace. Virgin trains online telesales booking enquiries, customer. The journeycare service for people with special requirements could previously only be booked by completing an online form or calling a helpline after train tickets were bought. A website, track n travel, is available for all virgin trains customers.
A train company has launched a new service enabling disabled passengers to book travel assistance using voice commands. The free alternative or geographic telephone number to call virgin trains linked to the premium rate phone number 08450008000 is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Our nation will be back on the rails soon, but until then weve parked our site and you can buy tickets directly from our friends at train genius. As a result, we have closed our phone lines and are operating at a lower. Following trials, the new journeycare feature is now live for anyone requiring assisted travel for example those with visual impairments or mobility issues. We were generally happy with the service we was provided with, the trains were prompt and on time, boarding was swift and painless however we did travel offpeak and this may change during.
For the very best value train tickets, you simply have to book ahead up to 12 weeks and be flexible with your travel times. Quickly and easily plan your train and coach journey to any destination. You will always find the cheapest virgin trains tickets by searching. I didnt want a hot drink and the reason i book first class is to be ensure the seat side service even the reduced one offered on weekend services. Book your virgin trains travel assistance with your amazon. Jul 05, 2012 virgin train uk has released their tickets app in windows phone marketplace. The first class lounges offer free wifi, tv and bloomberg news, working and relaxing space, and complimentary fairtrade hot and cold drinks, snacks and newspapers on mondays to fridays. Thats why if you book with us, youll always get the best price and zero booking fees. Youll also discover live train times, platform info, mobile tickets and your own personal account that lets you manage your bookings easily.
It is owned and operated by fortress investment group, with virgin group providing branding rights and acting as a minority investor. It does a great job of combining the two processes, making the whole experience much easier. Virgin trains introduces slow tv with a mindfulness channel on. Dec 02, 2019 fed up of sneaky hidden booking fees and awkward apps. I am constantly being logged out and unable to log back in, always at the most inconvenient times when i am about the get through the ticket barriers, asked to show the ticket or about to make payment.
It is owned and operated by fortress investment group, with virgin group providing branding rights and acting as a minority investor virgin trains usa began operating in january 2018. Phone numbers bt is the major provider of telephone services in the uk, but not the only one. Virgintrain tickets app now available from windows phone. Find our best fares on your next flights to the us and beyond, with a fantastic choice of food, drinks, award winning entertainment and onboard wifi. Thats why if you book with us, youll always get the best price and zero booking fees guaranteed. Book travel assistance with virgin trains using voice. The franchise covered longdistance passenger services on the west coast main line between london, west. He created v2 records in 1996 to reenter the music business, owning 5% himself. Virgin trains usa, operating as brightline until mid2020, is an express intercity rail system in the united states. Avanti west coast book cheap train tickets and find train times. Feb 26, 2019 customers can now book travel assistance on virgin trains with amazon alexa press release feb 26, 2019 06. Fyi, an infant under 2 may ride in your lap for free by adding their information to your passenger details. Virgin trains introduces slow tv with a mindfulness channel on beam.
Virgin trains customer service booking telephone number. Using journeycare on the virgin trains skill for alexa is a fantastic asset. Virgin trains won the franchises for the former intercity west coast and crosscountry sectors of british rail. Book your virgin trains travel assistance with your amazon alexa. Tickets and times train travelling app free download you can make purchases of your train tickets with less amount. Address the uk, unlike the usa, does not have a formalised addressing system. The app also allows you to see realtime info on how any train is running. Virgin trains customers can request help getting on and off trains and reserve wheelchair spaces with alexaenabled devices. Youll also discover live train times, platform info, mobile. By providing your email address, you are opting in to receive brightline marketing emails. Virgin trains is on a mission to make train travel a revolution on rails.
With their new app you can check train times, plan journeys and buy tickets for any train anywhere in the uk with no booking or credit card fee. Virgin trains always run an excellent service from liverpool to london euston. Book cheap train tickets lner formerly virgin trains east coast. Book cheap train tickets lner formerly virgin trains. Quickly and easily plan your train and coach journey to any. Virgin trains contact number 0845 682 0204 contact numbers. Unreliable app i always use virgin trains but the app needs fixing and i am to the point where i will be using another service. Find, book, change or cancel your tickets in an instant. Book a journey via our contact centre, change or amend your booking, help with making an online booking, help with booking made on a mobile device, book overnight sleeper travel. Virgin also acquired european shorthaul airline euro belgian airlines and renamed it virgin express. Today the company is essentially a virginstagecoach partnership with the stagecoach group owning 49% of the company.
Book cheap train tickets lner formerly virgin trains east. We were generally happy with the service we was provided with, the trains were prompt and on time, boarding was swift and painless however we. With unbeatable prices and zero booking fees, you cant imagine a better way to travel. Phone 03455280253 address customer resolutions avanti west coast 1st floor victoria square house birmingham west midlands b2 4dn web address avanti west coast lost property note. Today the company is essentially a virgin stagecoach partnership with the stagecoach group owning 49% of the company. The main virgin trains terminus is located in london euston with a secondary terminus in birmingham new street.
Virgin trains is a popular train company offering very affordable ticket options to top travel destinations. Telephone number of virgin trains customer relations. So, if you fancy breezing through the queue by discovering which platform. Buying train tickets via virgin or the trainline phone app glasgow. We used virgin trains to travel from london euston to manchester piccadilly return. Customers can now book travel assistance on virgin trains with amazon alexa press release feb 26, 2019 06. This only happens once, and there are only a few spots left. Our app enables you to compare and book trains and coach tickets with the best possible prices. Customers of virgin trains can book travel assistance with.
No different now avanti decent return journey to london. Please consult government travel advisories before booking. Passengers travelling with virgin trains who require travel assistance are to benefit from a new feature on the virgin trains skill for alexa this skill allows them to request assistance using basic voice commands. Virgin groups date of incorporation is listed as 1989 by companies house, who class it as a holding company. To limit the spread of the coronavirus, attractions may be closed or have partial closures. Welcome to trainpal, a nobookingfee, railticketing app helping you travel across the uk, italy and germany by train and coach. Whether you are traveling for pleasure or business, virgin trains will take you to your destination in style. Virgin trains legal name west coast trains limited was a train operating company in the united kingdom owned by virgin rail group, a joint venture between virgin group and stagecoach, which operated the intercity west coast franchise from 9 march 1997 to 7 december 2019. Virgin trains launches new alexa feature for disabled. Avanti west coast book cheap train tickets and find.
A popular question people ask is what is the virgin trains free phone number. Virgin trains introduces new technology to help with. Here to help 247 with your travel queries, share exciting updates and also the occasional cute pictures of dogs on trains. Compare and book train tickets for eurostar and 200 other train and bus companies. Mar 30, 2020 welcome to trainpal, a nobookingfee, railticketing app helping you travel across the uk, italy and germany by train and coach. Phone 0344 556 5650, open 8am to 10pm, 7 days a week. Virgin trains is introducing new technology to improve customer service during times of disruption on the rails a website, track n travel, is available for all virgin trains customers. Once underway, an announcement was made to advise that due to a staff shortage there would be no first class service on the 2 hour journey.
See the contact us details for virgin trains and their phone menus e. Each train is fully equipped with facilities like an onboard entertainment service, wifi, food and. At trainline well show you where avanti trains will take you and how to book the best value train tickets for your journey. Although virgin trains dont provide a free phone 0800 number, they do provide a local rate 03 number 0333 103 1031 which is charged at a local rate.
Do bear in mind that our website guys wont be able to help you out with any questions or queries about any of our virgin businesses. Enjoy smoother virgin trains journeys go straight to the train when you use tickets on your phone. If you are looking to quickly get in touch with virgin trains customer service team then you should call on. After achieving a world first last year by selling train tickets through alexa, this new development, in collaboration with amazon, now means that the train operators.